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Action plans with personalized follow-ups

Use action plans and follow-ups to help participants turn evaluation insight into action.

An action plan helps participants decide what they will do next. Personalized follow-ups can keep that commitment visible after the main learning activity is over.


When to use it

Use this feature when it supports the goal of the learning journey and helps participants understand, practise, answer, meet, or reflect in a clearer way.


What to decide before launch

Check the instructions, audience, timing, and any notifications before you publish. If managers are involved, also check what they should see or do.


Preview before participants receive it

Preview the activity as a participant before launch. A preview helps you catch unclear instructions, missing resources, and wording that does not match the rest of the journey.

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