A Knowledge test produces a score and decides pass or fail. Two settings shape that outcome: the Pass level — the score a participant needs to pass — and the Retake policy — how many times they can try again. You set both under Test settings in the test editor.

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The Pass level is the share of questions a participant has to get right to pass. Pick a percentage from 5% to 100% — the default is 70%. Knowly shows the percentage together with the number of correct answers it works out to for your test, so an 80% pass level on a ten-question test reads as 80% (8). If you add or remove questions later, that number updates to match.

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The Retake policy sets how many times a participant can redo the whole test:

On the result screen a participant sees a Retake test button and how many attempts they have left ("2 attempts remaining", or "You have no more attempts" once they're used up). The button is there whether they passed or failed, so someone can retake to improve a score they're not happy with — until they run out of attempts.

A retake replaces the score that's shown, but a pass sticks. The result screen — and your engagement view — always shows a participant's most recent attempt, not their best, so a retake can raise or lower the score you see. What a retake can't do is undo a pass: once someone has passed the test, a later, lower-scoring attempt won't take that away. Set the retake policy with that in mind.

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Feedback on end screen is a separate setting on the same screen. It decides what a participant sees after they submit — you can show the score only, show which answers were right or wrong without revealing the correct option for the ones they missed, or show which were right or wrong and reveal the correct option where they missed.

For how a participant works through the questions and submits, see What are knowledge tests?.