Notifications
Guides for designing and editing notifications that learning journey activities send.
8 articles
Choosing email or SMS for a notificationChoose the right channel for a notification based on urgency and audience.
Which Knowly emails can I edit, and what can I change inside them?Whether you can edit a Knowly email depends on where it came from: a notification you write on a learning journey activity, or one Knowly sends automatically.
Enhance participants' experience in learning journeysUse thoughtful messages and timing to make a learning journey easier to follow.
Make the most out of notifications in KnowlyUse notifications to support progress without overwhelming participants.
Notification trigger referenceUnderstand which events can send notifications and who receives them.
What notifications does each activity type send?Understand the automatic notifications connected to different activity types.
Why participants get the emails they getDesign participant notifications so recipients understand why Knowly is contacting them.
Show managers which employee a notification is aboutShow each manager which of their employees a notification is about, using the Employees box, employee-name variables, and Send test.