The manager dashboard is the first view you see when you open a learning journey as a manager. It gives you a quick picture of the people you follow, what needs your attention, and what has happened recently.
Your organization may call your role manager, coach, mentor, leader, or something else. The dashboard works the same way even if the label is different.
What you see on the dashboard
The dashboard brings the most useful manager information into one place:
Your employees. This section shows the participants you are connected to in this learning journey. Use it to open one person's progress, or choose View comparison to compare the group.
Needs your attention. This section shows manager tasks that need action from you, such as reviewing an assignment or responding to something directed at managers. If it says you are all caught up, there is nothing waiting for you right now.
Your own recent activity. This section helps you return to manager activities you have recently opened or worked on.
Latest activity among your employees. This section shows recent participant activity, so you can see whether the journey is moving.
Resources. If the learning journey includes files for managers or shared resources, the dashboard can show a preview of them.
Completed people may still stay visible
People who are caught up or finished can still appear on the dashboard. That is expected. Knowly keeps them visible so you can still open their progress and compare your employees.
If you are looking for people who need support, start with Needs your attention, Your employees, or Employee progress instead of treating the dashboard as a sorted to-do list.
Notifications and reminders
Knowly may email you when a manager activity is sent to you or when you need to act on something specific. It does not send a notification for every participant action.
For example, you should not expect a separate email every time a participant answers a reflection question. To check what participants have done, use Employee progress in Knowly.
If you see the wrong employees
Each participant in a learning journey has exactly one manager, and Knowly uses that assignment to decide whose dashboard they appear on. If your dashboard shows people you don't recognize — or doesn't show someone you do manage — the assignment in Knowly doesn't match what you expected.
This is usually fixed by the admin who set up the learning journey. Ask them to:
check the manager assignment for each participant on the People page
update it if it points at the wrong manager
For the steps, see Changing or removing a manager mid-journey. If the manager email itself is wrong — a typo, an old domain — see Fixing a manager's email address.
If you don't see any employees yet
If you've been told you're the manager of a team in a learning journey but you can't see any employees — for example, you're new in your role and have just taken over a team from someone else — it's almost always because the admin still has the previous person recorded as the manager of those participants in Knowly. Until the admin updates the assignment, you don't have a manager view of them, because Knowly only shows you the people who are connected to you.
Ask the admin who runs the learning journey to reassign those participants to you. The steps from Changing or removing a manager mid-journey apply.
If manager activities or resources are missing
If you expected manager activities or shared resources that you can't find in the journey, the journey may not include them yet. Contact the organization that invited you and ask them to check whether the journey includes:
manager activities
manager resources
a manager role connected to the same email address you use in Knowly