Archive a learning journey when you no longer need it in the active list, but still want to keep its history, engagement, and results. Archiving helps you clean up your workspace without deleting the journey data.
Use archive for normal end-of-life housekeeping. Use deletion only when you intentionally need to remove data.
What archiving does
When you archive a learning journey, Knowly moves it out of the active learning journey list. The journey is no longer treated as something you are actively running.
Archiving keeps the journey history and results available to people with the right access. It is useful for journeys that are complete, paused for a long time, or no longer relevant day to day.
What happens to participants
Archiving does not delete participant data. Participants who already have history in the journey keep that history in the archived journey.
If someone was invited but had not started yet, they should not be treated as an active participant in an active journey after you archive it. If you need to run the same content again, duplicate or relaunch the journey instead of expecting the archived version to keep onboarding new participants.
Where to find archived journeys
Archived learning journeys are available from the archived area or archive filter in your learning journey list. Use that view when you need to review old results, check what was sent, or restore a journey.
If you cannot find an archived journey, check that you are in the right team or organization and that your role gives you access to that journey.
Archive is not the same as delete
Archiving hides a learning journey from active work. It does not erase participant data for GDPR or data-retention purposes.
If someone asks for their personal data to be deleted, or if your organization needs to remove old participant data, use the data deletion process instead of archiving. Archiving is reversible housekeeping; deletion is a data-removal action.
Restore an archived journey
If you need to work with an archived learning journey again, open it from the archived view and restore it. After restoring, review the schedule, participants, and notifications before you continue using it.