Adding participants
Guides for adding, importing, fixing, removing, unsubscribing, and helping participants access a learning journey.
8 articles
- Adding a participant after launchHow to add participants after a learning journey has started — invite them to future activities only so past prep isn't re-sent, and why you shouldn't delete activities to control…
- Adding participants to a learning journeyLearn the main ways to add participants before or after a learning journey is live.
- Fixing a participant's email addressWhere to change a participant's email address in a learning journey, and what to do if it's already in use or managed by your directory.
- Importing participants from Excel or CSVAdd many participants at once by pasting rows into a learning journey — the column order to use and the header row to leave out.
- Removing a participant from a learning journeyLearn what happens when you remove a participant from one learning journey.
- Sending a participant a new access linkHelp a participant who cannot open their Knowly link by sending a new access link.
- Unsubscribing a participant on their behalfWhat to do when a participant asks to stop getting a learning journey's emails — there's no email-only switch, so you remove them from one journey or, if they've left…
- Self-registration: share a link and let participants sign themselves upShare one self-registration link and participants sign up for a learning journey themselves. How to find the link, edit the form, and fix sign-up errors.