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How to manage teams in Knowly

Create teams, update team settings, and manage team members in Knowly.

Use teams in Knowly when you need to separate learning journeys, admins, and participant access across different parts of your organization.

Availability

  • Teams are available for organizations on Enterprise and higher.

Plan the structure first

  • Before you create teams, decide whether they should reflect departments, programs, or customer accounts.

  • The right setup is often a mix of organizational structure and practical access needs.


Diagram titled 'Permissions in Knowly' showing three levels: Organization (Acme Inc), Teams (L&D, HR, Sales), and Learning Journeys listed under each team


Example of how teams can be organized in Knowly


Create a new team

  1. Open the organization settings.

  2. Go to Edit teams.

  3. Create a new team and give it a name.

  4. The new team will inherit the organization's default logo, color, and language.


The 'Teams' page in 'Organization settings' listing three teams with 'TEAM OWNER' badges and 'View' buttons, and a 'Create team' button in the top right


Creating a new team in Knowly


Update team settings and members

  • Open the team you want to manage.

  • Go to Team settings to update branding and review the team's setup.

  • Use Manage team members when you want to invite or remove team members.


The 'Team settings' page with a 'Branding' section showing an 'Edit branding' button, a 'Team members' section showing a 'Manage team members' button, and a 'General' section with fields for team name, default language, and default notification channel


Editing team settings in Knowly

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