Text variables let you drop a participant's name, the learning journey's name, or other details into text you write once, so a message that reaches many people still reads as if it was written for each of them. You add them with the Personalize button.
Insert a variable with Personalize
Wherever you're writing text that supports variables — a notification's subject or body, or selected text in a Micro training — you'll see a Personalize button. Click it and pick a variable from the Add personalization variable menu. Knowly drops in a token that fills with each recipient's real value when the message goes out.
What you can insert
Which variables you can choose depends on where you're writing:
Recipient's first name and Recipient's full name — the person receiving the message.
Learning journey name — the name of the journey the message belongs to.
Activity name — the name of the activity it belongs to.
When you edit a manager notification in an individual learning journey, two more appear so the manager can tell which of their people the message is about:
Employee first name and Employee full name — the participant the manager is being notified about.
Write around the variable
A variable is only the value that gets inserted. The sentence around it still needs to read naturally for everyone who receives it — check that spacing, capitalization, and punctuation work whether the value is short or long.
Preview before you launch
Always preview or send a test before publishing. A quick check catches missing values, awkward grammar, or a variable dropped into the wrong sentence.
For email notifications, Send test is the best check for variables that depend on the message's context. If a manager notification uses an employee-name variable, Send test asks for a Preview employee name so you can see a concrete example before it goes out.