Getting started
Admin guides for getting started with learning journey design, journey types, personalization, comments, translations, and terminology.
11 articles
- Building a learning journeyUnderstand what a learning journey is made of and how to start building one in Knowly.
- Individual learning journey vs. cohort learning journeyChoose whether participants should move through a journey together or on their own schedule.
- Internal comments in a learning journeyDiscuss a learning journey with other admins using internal Comments — on the journey, an activity, a slide, or a notification — and choose how often Knowly emails you about…
- Personalization using text variablesInsert a participant or manager's name, the learning journey name, and other details with the Personalize button, so one message reads personally for everyone who receives it.
- Setting your own terminology in a learning journeyAdjust role words such as manager, coach, or mentor so the journey matches your organization.
- Translating a learning journeyUnderstand how translated learning journeys work, what language settings do not change, and how to find and fix the gaps a translation pass leaves behind.
- Reordering activities in a learning journeyDrag to reorder activities in a learning journey, and understand the difference between journey order (what participants see) and scheduling order (when activities arrive).
- Fixing a save error in a learning journeyWhy you might get an error when saving a change in a learning journey — almost always an unsupported character or an over-long field carried in by a default, duplication,…
- Deleting an activity from a learning journeyWhat happens when you delete an activity — a micro-training, assignment, or survey — from a learning journey: it's removed for everyone and its results are lost, and the less…
- Insert from…: reuse an activity from another learning journeyReuse a single micro-training, survey, or other activity you've already built — copy it from another learning journey into the one you're working on with Insert from…, instead of rebuilding…
- What languages does Knowly support?How Knowly handles language: the interface languages Knowly provides, the content you write yourself in any language, and the add-on that translates an existing learning journey.