Getting started
Admin guides for getting started with learning journey design, journey types, personalization, comments, translations, and terminology.
9 articles
Building a learning journeyUnderstand what a learning journey is made of and how to start building one in Knowly.
Individual learning journey vs. cohort learning journeyChoose whether participants should move through a journey together or on their own schedule.
Internal comments in a learning journeyUse internal comments to discuss a learning journey with other admins before or after launch.
Personalization using text variablesUse text variables to make messages and activities feel personal at scale.
Setting your own terminology in a learning journeyAdjust role words such as manager, coach, or mentor so the journey matches your organization.
Translating a learning journeyUnderstand how translated learning journeys work, what language settings do not change, and how to find and fix the gaps a translation pass leaves behind.
Reordering activities in a learning journeyDrag to reorder activities in a learning journey, and understand the difference between journey order (what participants see) and scheduling order (when activities arrive).
Fixing a save error in a learning journeyWhy you might get an error when saving a change in a learning journey — almost always an unsupported character or an over-long field carried in by a default, duplication,…
Deleting an activity from a learning journeyWhat happens when you delete an activity — a micro-training, assignment, or survey — from a learning journey: it's removed for everyone and its results are lost, and the less…