The notification sender is the name or address participants see when Knowly sends learning-journey messages. Choose a sender participants will recognize and trust.
When to change sender
Change sender when the journey should come from a program owner, team, organization, or another trusted identity. This can make emails easier to recognize.
What sender does not change
Changing sender does not change the article content, notification schedule, or recipient list. Review those separately before publishing.
Before launch
Send a test if you want to confirm how the sender appears in the inbox. Email clients can display sender details differently.