Sending learning-journey email from your own domain can make invitations and reminders feel more familiar to participants. It also requires the right domain setup before messages are sent.
What your domain changes
The sender domain affects how the email appears to recipients. It does not change the learning journey content, schedule, or who receives the messages.
Before using your domain
Make sure the domain has been set up and verified with Knowly. Your IT team may need to add DNS records so email providers can trust the sender.
When to involve IT
Involve IT early if your organization has strict email security, DMARC, or sender-domain rules. That prevents launch delays when the journey is ready to publish.