The engagement view is where you follow how a learning journey is going — who has opened and completed activities, who might need a nudge, and what participants answered or submitted. Open the learning journey and go to the engagement view to see it.

Before you dig in, one thing shapes what you'll see: which view you're in. This article covers the engagement view that admins and trainers get inside the learning journey — the full picture across everyone on it. If you follow your own team as a manager, you have a separate view that only covers your own team, called Employee progress — see How do I see my team's progress?.

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The top of the engagement view rolls completion up by activity type, as progress bars — Micro training completion, Assignment completion, Group meeting completion, and engagement for the manager role. On a cohort journey these are split into a participant row and a manager row; on an individual journey you'll see enrolled counts instead. It's the quickest way to gauge where the journey stands before you look closer.

This is the high-level picture — completion by activity type, not by person. To get to individual people and dates, use the breakdowns below.

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Below the summary you choose how to slice the same data. Pick the lens that matches your question:

Breakdown per activity. One row per activity, with completion counts — how many opened, completed, submitted, or passed, and how many are still pending. Use it to compare activities and spot the ones lagging behind. Each activity also carries its own actions: Detailed stats, View content, Send reminder, and Generate Excel report.

Breakdown per participant. One row per person, with how far they've come. Use it to see who's keeping up and who isn't. Expand a person for their contact details, a Progress strip of their activities, and actions like Send reminder and View detailed breakdown.

Breakdown per manager. The same, for the managers or trainers on the journey.

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To check whether a specific person has completed something and the exact date they did it, open Breakdown per participant, find them, and choose View detailed breakdown. Their timeline shows each activity with a completion mark and the date and time they finished it.

That's the answer to "who completed this, and when?" — available to admins and trainers right in the engagement view, no export needed.

What you can't read off the screen is a single list of everyone with their completion dates, one row per person. That flat roster is what an engagement report is for — a download you can filter or share outside Knowly. Depending on your plan, the whole-journey report may not be available to you, but seeing who has completed and when, person by person, always is.

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If you need to know what happened inside a specific activity, open it from Breakdown per activity and choose Detailed stats. This shows completion and answer details for that activity, so you don't have to piece it together from the summary.

This is where you check whether participants completed a micro training, answered a question, submitted an assignment, or finished another activity type. If you were looking for a separate activity-level result page, start here.

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When an activity collects answers, the engagement view lets you read those answers in context. Use this when you want to understand what participants wrote, compare answers across a group, or prepare a follow-up conversation.

Some activity types have richer answer data than others. A micro training with open questions or multiple-choice answers gives you more to read than a direct message or a simple completion activity. Evaluations are the exception — evaluation answers in Knowly are always anonymous, so you'll see the responses but not who gave each one.

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The engagement view isn't only for reporting. It also helps you decide the next action: