The engagement view is where you follow how participants are moving through a learning journey. It helps you see who has opened activities, who has answered, who may need a reminder, and what participants submitted in each activity.

Use it when you want to understand the current state of a journey before you decide whether to nudge, follow up, or share results.

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Open the learning journey and go to the engagement view. The overview gives you the broad picture first: participant progress, activity status, and where attention may be needed.

Look for:

The overview is useful when you need to decide where to spend your attention, not just when you need exact numbers.

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If you want a side-by-side view of how the group has done in each activity — how many opened, completed, or are pending per module — switch to Breakdown per activity. It's a table with one row per activity and completion counts in each column, so you can compare modules without opening them one by one or exporting an Excel report.

This is the view to use when you want the activity-by-activity completion overview at a glance. It's available to admins and trainers in the engagement view of the learning journey.

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If you need to know what happened in a specific activity, open that activity from the engagement view. The per-activity view shows completion and answer details for that activity, so you do not have to infer everything from the journey overview.

This is the place to check whether participants completed a micro training, answered a question, submitted an assignment, or finished another activity type. If you expected a separate activity-level result page, start here first.

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When an activity collects answers, the engagement view lets you inspect those answers in context. Use this when you want to understand what participants wrote, compare answers across a group, or prepare a follow-up conversation.

Some activity types have richer answer data than others. A micro training with open questions or multiple choice answers gives you more to read than a direct message or a simple completion activity.

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The engagement view is not only for reporting. It also helps you decide the next action:

If you need an export, use the report tools instead of copying data from the screen.