When you pick Magic duplication to copy a learning journey, Knowly walks you through a guided flow that lets you fine-tune exactly what gets copied before the new learning journey is created. This article covers what you need to do in each step.
For individual learning journeys, the same option is labeled Advanced duplication, and the flow skips the Sessions and Threads steps.
Available on Enterprise
Magic duplication — and Advanced duplication for individual learning journeys — is part of the Enterprise plan.
If your organization isn't on Enterprise, you'll see an Enterprise badge on the option in the duplication menu. See If a feature is locked for what to check next.
1. Activities
Pick whether to Copy the entire learning journey or Select which sessions and activities to copy, and which to exclude.
The default option copies the entire learning journey
The custom option shows each activity (and each session, for cohort learning journeys) with a toggle. Anything turned off won't be copied to the new learning journey.
Custom selection lets you exclude individual activities and sessions
2. Sessions (cohort only)
Pick a date for each session in the new learning journey — Knowly uses these dates to draft a schedule for the rest of the activities on the next step. Times are optional.
For more on how the dates turn into a draft, and what to do when you're not sure about specific dates, see the article on the schedule step.
Individual learning journeys skip this step, since their schedule is timed relative to each participant's anchor point rather than to specific dates.
Pick a date for each session — times are optional
3. Schedule
For cohort learning journeys, this step shows the schedule draft Knowly generated from your session dates. Adjust send dates, send times, and deadlines — or defer activities you're unsure about for later.
For individual learning journeys, you'll see the original schedule here as a reference. It's kept as-is and isn't editable from this step.
For more on both cases, see the article on the schedule step.
4. Threads (cohort only)
Choose which discussion threads from the original learning journey to copy over. For each thread, you can:
toggle Include a copy of this thread in the new learning journey off if you don't want it copied
pick a different Thread poster if you'd like someone else to be shown as the poster on the thread in the new learning journey
Only the original thread post is carried over — comments and replies stay in the original learning journey.
Individual learning journeys skip this step.
Choose which threads to copy and who shows up as the "Thread poster"
5. Settings
Set up sender, replies, and guest access for the new learning journey. All settings here can be changed later, so don't worry if you don't know exactly what you want when you get to this step.
Here's what you can set:
Primary notification channel — usually email
Sender name, email — what shows up in the recipient's From field
Replies to email notifications should get sent to… — who handles inbound replies
What guests should have access to the new learning journey? — toggle each guest from the original on or off depending on whether they should carry over
Set "Sender name, email", replies routing, and guest access for the new learning journey
Lastly, keep in mind that the new learning journey is fully editable. If anything looks off — schedule, threads, settings — you can fix it before inviting participants.