Knowly uses time zones when it schedules activities, notifications, sessions, and reminders. Checking the time zone before launch helps you avoid messages arriving at the wrong local time.
Where time zones matter
Time zones matter most for scheduled sends, session times, deadlines, and reminders. If participants are spread across countries, check how the journey should work for the audience before publishing.
Before you publish
Review the scheduled times in the journey and compare them with the audience location. If something looks wrong, adjust the schedule before the activity is sent.
After launch
If an activity has already been sent, changing later times will not change what participants have already received. Focus on upcoming activities and reminders.