In the same learning journey, different people can follow different timelines. What someone receives, and when, depends on the journey type, the dates and deadlines you set, and when the person was added.
Cohort journeys: shared dates
In a cohort learning journey, participants move through activities on the same calendar dates. If you add someone after the journey has started, they don't retroactively receive activities that already went out — so review what has already happened and what they should get next. You can send a past activity to a late arrival separately if they need it.
Individual journeys: a personal timeline
In an individual learning journey, each participant gets a schedule counted from their own start date, so two people in the same journey can receive the same activity on different calendar dates — and each at their own local time. See Anchor dates in a learning journey and Time zones in Knowly.
Adjust one participant's schedule
Sometimes one person needs different timing — a later start, or a single activity moved just for them. In an individual journey, open their schedule from the People area to see their Individual schedule next to the journey's General schedule.
Change their start date. Update the participant's anchor date and their whole timeline recalculates from the new date.
Move a single activity. Use Change scheduling on one activity to create an Exception that applies only to that person, without touching anyone else. You can also Send notification now, or Publish now to make it available without a notification.
Undo it.Revert to default schedule removes the exception and puts that activity back on the standard timing from their anchor date.
Everyone else stays on the general schedule — an exception only ever affects the one participant you set it for.
Managers
Managers follow their own timeline too. What they receive depends on how you set up manager involvement in the journey — whether they get invitations, their own activities, or notifications about their team. If managers need to support participants from the start, check their invitations and notifications before you launch.
When someone joins late
Late arrivals are the most common reason a schedule looks different from what you expect. Before adding someone mid-journey, decide what they should catch up on and what they should simply start from — then check their timeline so the first thing they receive makes sense on its own.