Knowly emails and access
Participant help for Knowly emails, access links, signing in, unsubscribing, and language choices.
8 articles
- Can I do this learning journey in another language?Understand what changes when you switch language in Knowly and why learning journey content may stay in the original language.
- How do I log in to Knowly?Use a Knowly email, SMS, app.knowly.com, password, or single sign-on to log in and find your learning journey.
- How do I unsubscribe from Knowly emails?Most Knowly emails come from a learning journey your organization invited you to, and they have no unsubscribe link — to stop them, ask that organization to remove you, for…
- My Knowly link doesn't work — what should I do?Find out what to try when a Knowly access link has expired, already been used, or no longer opens your learning journey, including signing in from app.knowly.com.
- Why did I get this email from Knowly?Understand why Knowly emailed you, how to check that the email is real, and what to do next.
- When am I done with a learning journey?Knowly doesn't show a single "you're done" badge for a learning journey. Here's how to know you've completed it, what counts as done per activity, and what to do if…
- Where do I find the meeting link in my learning journey?Where to find the Zoom, Microsoft Teams, or in-person meeting link for a session in your Knowly learning journey, and what to do when the link isn't in the email.
- How to delete your own Knowly accountHow to delete your own Knowly account and personal data from your account settings, and what to do when the option isn't there.