Participating in a learning journey
Help for participants who receive Knowly emails, access a learning journey, or switch between participant and manager views.
9 articles
Knowly emails and access
Participant help for Knowly emails, access links, signing in, unsubscribing, and language choices.
Can I do this learning journey in another language?Understand what changes when you switch language in Knowly and why learning journey content may stay in the original language.
How do I log in to Knowly?Use a Knowly email, SMS, app.knowly.com, password, or single sign-on to log in and find your learning journey.
How do I unsubscribe from Knowly emails?Most Knowly emails come from a learning journey your organization invited you to, and they have no unsubscribe link — to stop them, ask that organization to remove you, for…
My Knowly link doesn't work — what should I do?Find out what to try when a Knowly access link has expired, already been used, or no longer opens your learning journey, including signing in from app.knowly.com.
Why did I get this email from Knowly?Understand why Knowly emailed you, how to check that the email is real, and what to do next.
When am I done with a learning journey?Knowly doesn't show a single "you're done" badge for a learning journey. Here's how to know you've completed it, what counts as done per activity, and what to do if…
Where do I find the meeting link in my learning journey?Where to find the Zoom, Microsoft Teams, or in-person meeting link for a session in your Knowly learning journey, and what to do when the link isn't in the email.
Managers in your journey
Participant help for understanding manager visibility and switching between manager and participant views.
Being both a manager and a participant: switching between the two viewsLearn why you may have both manager and participant views in Knowly and how to move between them.
What is a manager and what can mine see?Understand why a manager may be part of your learning journey and what they can see in Knowly.